Everything the frontline needs, built into one app
Voice-first notes, a Crisis Assistant grounded in the 8 Minutes micro-intervention, and compliance that writes itself as the shift happens — not reconstructed at the end of it.
Market positioning
EnableCare360 is built for the frontline reality, not the back-office finance team.
| # | Features | EnableCare360 | CareMaster | ShiftCare | Brevity | Pen and Paper Care |
|---|---|---|---|---|---|---|
| 1 | Crisis Assistant | |||||
| 2 | Voice-First Notes | |||||
| 3 | Psychosocial Focus | |||||
| 4 | AI Assistance | |||||
| 5 | Participant 360 Profile | |||||
| 6 | Point of difference / gaps | Frontline First | Finance First | Admin First | Overly Complex | No digitisation |
Rosters and tasks a worker can actually follow mid-shift
Open shifts, the day's roster, and a task checklist that tracks against each participant's plan — all in the pocket, not on a clipboard filled in after the fact.
Voice-first documentation, written up as a professional note
A worker speaks a shift summary the way they would tell a colleague, and EnableCare360 turns it into a clear, auditable case note — cutting the administrative time that used to happen hours later, from memory.
8 Minutes Crisis Support
8 Minutes is one of the core features of the app, and it's built on a very solid scientific foundation. The idea is simple: when someone types "8 minutes," the system immediately shifts into a calming mode designed to help bring their emotional intensity down fast. There's strong evidence that a brief, focused interaction can make a real difference. Neuroscience shows that the body's emotional surge only lasts about ninety seconds unless it gets re-triggered. Research on co-regulation and breathwork shows that with a calm, steady tone and simple grounding techniques, people can start to settle within six to eight minutes. Crisis intervention models also rely on this same window, because the peak of distress usually begins to ease in the first five to ten minutes when someone feels supported. Eight Minutes brings all of this together. It gives users immediate support, in a warm and grounding way, to help them find stability before things escalate. It's a fast, ethical, and evidence-aligned micro-intervention that makes the app truly practical for real moments of overwhelm.
Decision support, not medical advice. The Crisis Assistant guides grounding and de-escalation; a qualified human is always responsible for the participant's care. The assistant, shift summaries and voice transcription are all powered by OpenAI, based in the United States. Nothing is sent until a participant's AI consent is recorded, and participant names are replaced with a stand-in code first.
A team timeline that keeps everyone in the loop
Notes, incidents and shift handovers land in one shared feed, so a coordinator or the next worker on shift sees what happened without chasing three different systems for it.
A space for the participant, not just the paperwork about them
Participants can see their own day, in their own words, alongside the plan built around their triggers, preferences and history — one profile, kept current by the people supporting them.
Compliance and audit exports, ready when you are
Shift, timesheet and incident totals are compiled as the work happens, so an audit export is a download rather than a fortnight of reconstruction.
Regulatory, Operational & Technological Shifts Demand Action
- Stricter NDIS Compliance
- New regulations demand rigorous audit trails and incident reporting that paper systems cannot provide.
- Workforce Crisis
- High turnover rates make efficiency tools essential for retaining staff and reducing burnout.
- AI Maturity
- Voice-to-text accuracy is now reliable enough for complex clinical documentation.
Business Model
A sustainable recurring revenue model that scales with provider growth, bolstered by high-margin usage add-ons.
- Seat Based Subscription
- Monthly fee per support worker tied to active participants.
- Usage-Based Add-ons
- Pay-as-you-go fees for AI voice transcription and SMS escalation.
- Enterprise Data Retention
- Fees for extended compliance storage and bulk audit exports.
Current rates for every plan live on the pricing page.
Ready to Transform Mental Health Support?
Join the many NDIS providers and participants already using EnableCare360 to improve mental wellbeing and streamline support delivery for anyone on the NDIS.
- NDIS Compliant
- 24/7 Australian support